Last updated: March 31, 2026 · Governed by the laws of the State of California
1. Agreement & Acceptance
These Terms of Service ("Agreement") constitute a legally binding contract between you ("Client") and Online Enablers Inc, a California corporation ("Company," "we," "us," or "our"), operating under the DBA Cpeedy, with its principal place of business in Diamond Bar, California.
By purchasing any service, submitting a form, making a payment, granting account access, or otherwise engaging with Online Enablers, you unconditionally accept this Agreement in full. If you do not agree, do not proceed.
2. Scope of Services
Online Enablers provides eCommerce management services including but not limited to: Amazon listing optimization, Walmart marketplace management, Shopify store management, TikTok Shop setup, advertising campaign management, content creation, and related consulting ("Services").
The specific scope of Services is determined by the plan selected (Starter, Growth, or Scale) at the time of purchase. Services are described on our website and may be updated at our discretion with 14 days' notice.
3. NO GUARANTEE OF RESULTS
IMPORTANT: Online Enablers makes absolutely no guarantee of specific sales figures, revenue increases, ranking improvements, traffic growth, review counts, or any other metric or outcome. eCommerce results depend on numerous factors outside our control including but not limited to: market conditions, platform algorithm changes, competitor activity, product quality, pricing, seasonality, inventory availability, and platform policies. Past results (including our own brand, CPEEDY) are illustrative only and do not guarantee similar outcomes for your business.
4. Payment Terms
- All monthly fees are due in advance via PayPal or approved payment method before services commence each billing cycle.
- All payments are non-refundable once work has commenced for that billing period. This includes cases where the Client is dissatisfied with results, changes their mind, or fails to provide necessary access or information.
- One-time audit fees ($199) are non-refundable once the audit has been delivered.
- Failure to pay within 5 days of the due date grants us the right to immediately suspend all services without notice.
- Accounts overdue by 15 days or more may be referred to collections and/or reported to credit bureaus.
- Chargebacks and payment disputes filed without first seeking resolution through our dispute process constitute a breach of this Agreement and may result in immediate termination, forfeiture of all deliverables, and pursuit of damages including legal fees.
5. Client Obligations
Client agrees to:
- Provide timely access to all required accounts (Amazon Seller Central, Walmart, Shopify, TikTok Shop, etc.) within 48 hours of onboarding.
- Respond to requests for approvals, information, or assets within 3 business days. Delays caused by Client do not extend our performance obligations or entitle Client to refunds or credits.
- Provide accurate, truthful information about their business, products, and account history.
- Maintain compliance with all applicable platform policies, laws, and regulations. Online Enablers is not responsible for Client's pre-existing violations or non-compliant products.
- Ensure their products are legal, accurately described, and comply with all applicable laws including FDA, FTC, and platform-specific requirements.
- Maintain adequate inventory levels. We are not responsible for lost sales due to stockouts.
6. Intellectual Property
- All content, copy, strategies, templates, reports, and creative work produced by Online Enablers ("Work Product") remains the property of Online Enablers until all outstanding fees are paid in full.
- Upon full payment, Client receives a non-exclusive, non-transferable license to use the Work Product solely in connection with their business.
- Client grants Online Enablers a limited license to use their brand name, logos, and product information solely to perform the Services.
- Online Enablers reserves the right to reference the Client relationship and general results (without disclosing confidential data) in our marketing materials, unless Client requests otherwise in writing.
7. Third-Party Platforms
Online Enablers operates within third-party platforms (Amazon, Walmart, Shopify, TikTok, etc.) that we do not own or control. We are not responsible for: platform outages, algorithm changes, policy changes, account suspensions, listing suppression, advertising restrictions, or any platform decision affecting Client's account. We will use commercially reasonable efforts to assist with appeals where applicable, but outcomes are not guaranteed.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, ONLINE ENABLERS' TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT IN THE 30 DAYS PRECEDING THE CLAIM.
IN NO EVENT SHALL ONLINE ENABLERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: LOST PROFITS, LOST REVENUE, LOST SALES, LOSS OF DATA, BUSINESS INTERRUPTION, OR DAMAGE TO REPUTATION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Indemnification
Client agrees to defend, indemnify, and hold harmless Online Enablers Inc, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Client's breach of this Agreement; (b) Client's products or services; (c) Client's violation of any third-party rights or platform policies; (d) any false or misleading information provided by Client; or (e) Client's gross negligence or willful misconduct.
10. Confidentiality
Each party agrees to keep confidential all non-public information received from the other party ("Confidential Information") and not to disclose it to third parties without prior written consent. This obligation survives termination of this Agreement for a period of 2 years.
11. Termination
- By Client: Client may terminate with 30 days' written notice. No refunds will be issued for prepaid fees covering the notice period.
- By Online Enablers: We may terminate this Agreement immediately and without refund if Client: breaches any material term; is abusive, threatening, or harassing toward our staff; engages in fraudulent activity; or fails to pay.
- Upon termination, Client's access to the portal and all deliverables not yet fully paid for may be revoked immediately.
- Sections 3, 4, 6, 8, 9, 10, 13, and 14 survive termination.
12. Acceptable Use & Conduct
Client agrees not to: (a) use our services in connection with illegal products or activities; (b) misrepresent products in ways that violate FTC or platform guidelines; (c) engage in review manipulation, fake orders, or fraudulent activity on any platform; (d) harass, threaten, or defame Online Enablers or its staff. Violation of this section results in immediate termination without refund.
13. Dispute Resolution & Arbitration
ANY DISPUTE ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL BE RESOLVED BY BINDING ARBITRATION in Los Angeles County, California, administered by JAMS under its Streamlined Arbitration Rules. The arbitrator's decision shall be final and binding. CLIENT WAIVES THE RIGHT TO TRIAL BY JURY AND TO PARTICIPATE IN CLASS ACTION LAWSUITS.
Before initiating arbitration, each party must provide the other with written notice of the dispute and allow 30 days to attempt resolution in good faith.
14. Governing Law & Jurisdiction
This Agreement is governed by the laws of the State of California, without regard to conflict of law principles. To the extent court proceedings are necessary, the exclusive jurisdiction shall be Los Angeles County, California.
15. Modifications
We reserve the right to modify these Terms at any time. Material changes will be communicated via email 14 days before taking effect. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.
16. Entire Agreement & Severability
This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions, representations, or agreements. If any provision is found unenforceable, the remaining provisions remain in full force.
17. Contact
Online Enablers Inc
1370 Valley Vista Drive, Suite 200
Diamond Bar, CA 91765
Email: info@onlineenablers.com