Cisco Solution Support - 1 Year - Service

Cisco Solution Support is a Technical Support Service offer that may be bundled with (a) Smart Net Total Care; (2) Software Support Services; and/or (3) Cisco Cloud offers. In some instances, Solution Support may be sold independently from a Cisco Technical Support Service. For information on the Cisco Technical Support Services that may be bundled with Cisco Solution Support for the purchased Solution, please reference the applicable service descriptions at www.cisco.com/go/servicedescriptions, incorporated herein by reference. Cisco Solution Support applies to solutions, infrastructures, and appliances ("Solution") that have been documented in a Cisco Solution Support Service Definition Document and are comprised of solely Cisco Products or Cisco Products and products provided by third party vendors ("Solution Support Alliance Partner(s)"). For Cisco Hardware, Software and Cloud Products in a solution, the Cisco Solution Support Services as described in this document are bundled with Cisco Technical Support Services as defined in the relevant service description associated with such Product. Cisco Solution Support entitles access to a team of Solution experts, who provide a primary point of contact for issues found within the Solution, as well as Product support for the Cisco Hardware, Software and Cloud elements that comprise the Solution. When combined with product support purchased from Solution Support Alliance Partners, Cisco delivers support for the Solution both directly and through coordination of maintenance and support activities needed to troubleshoot and address issues across the Solution.

• Keeps your system optimally maintained with a predictable total cost of ownership
• Features software support service that helps you handle any mishaps
• 1 Year service duration to ensure maximum efficiency and precise results